Author: Barnett, R.C.; Brennan, R.T.; Gareis, K.C.
Description: Burnout, a widely studied syndrome, has been defined as comprising three factorially distinct symptoms: emotional exhaustion, decreased sense of professional efficacy, and cynicism. The most common measure is the Maslach Burnout Inventory (MBI; Maslach, Jackson, & Leiter, 1996). We identified and corrected two flaws in the MBI, namely: (a) items purport to assess feelings, but half do not directly concern feelings; and (b) response categories are not mutually exclusive, rendering results difficult to interpret and inflating measurement error. The revised and original scales are highly correlated and have similar factor structures, interfactor correlation patterns, reliability, and construct-related evidence of validity. The revised scale corrects flaws in the original while retaining its strengths and should, therefore, be used in future studies.
Subject headings: Burnout; Emotional exhaustion; Professional efficacy; Cynicism; Maslach Burnout Inventory
Publication year: 1999
Journal or book title: Journal of Applied Biobehavioral Research
Volume: 4
Issue: 2
Pages: 65-78
Find the full text :Â https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1751-9861.1999.tb00055.x
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Type: Journal Article
Serial number: 738